Reece Safety offer a comprehensive support service for Gas Detectors to support our customers.  This is for gas detectors both sold by us directly, as well as those a customer had sourced elsewhere.

For each gas detector we do the following:

  • Contact and notify the registered user in advance of calibration due date
  • Forward to the registered user the relevant form to be attached with the gas detector to ensure that it is properly identified when being returned to Reece Safety
  • Undertake the calibration for just £45 for a 4 gas detector and £55 for a 5 gas detector
  • Keep records of all gas detectors supplied / calibrated to note their calibration date history, pass records and repairs if required
  • Attach a unique Reece Safety ‘Dog Tag’ for each detector once passed calibration noting:
    • Unit serial number
    • Calibration unique ID number
    • Calibration pass date
    • Calibration next due date
    • Order number of calibration undertaken
  • Where a gas detector fails calibration, the customer is notified of the reason for failure where known and asked for permission to send to the manufacturer to repair with repair diagnostic charge of £55.
  • Repairs – Reece liaise with the manufacturer for the whole repair process by:
    • Keeping diary records of gas detectors sent for diagnostic and repairs
    • Quoting to the customer in advance repair costs to gain authority to proceed
    • Where costs of repairs are uneconomic, provide a quote for a replacement unit
    • Return repaired unit to the originating customer

This work is undertaken by the Reece team to ensure that customers have a full support service for the gas detectors to keep them consistently operational.
If required Reece Safety can offer a hire service for gas detectors, with a 4 gas detector available for hire from just £65 per week.
Contact us to see how we can help maintain your gas detectors with an accurate and timely service.

sales@reecesafety.co.uk

About The Author

Andy Graham

Andy is the Managing Director for two groups of Companies. The first comprises Reece Safety Products, Reece Training & Consultancy and Italian Locking Systems, with Abaris International and Reach & Rescue making up the second. Andy is a qualified Mechanical Engineer; his early career involved managing factories for multinational manufacturers, from where he moved to manage smaller businesses with the option for more agile thinking, quicker decision making and actions. He is a quick learner and brings a clear combination of experience and common sense to his business management style, whilst being passionate about keeping people safe and helping save lives. Outside of the office, his passions include family, rugby and dinghy sailing. You can find him on LinkedIn.

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